Welcome to Our Practice
Picton Green Family Practice would like to welcome you to the practice's website, which aims to provide you with a convenient way of finding out practice news and information 24 hours a day, seven days a week.
WHY CAN'T I GET APPOINTMENT WITH A GP? https://youtu.be/G0MIGTeOmUU
Stay at Home – Protect the NHS – Save Lives
Everyone must now stay at home to help stop the spread of coronavirus. This includes people of all ages – even if you do not have any symptoms or other health conditions.
The only reasons to leave home are:-
- To shop for basic necessities or pick up medicine
- Any medical need, or to provide care or to help a vulnerable person
- To travel to work if you absolutely cannot work from home
- To exercise once a day on your own or with people in your household
Please telephone rather than visiting people in hospital where at all possible.
If you have to go out for one of these reasons
- Stay 2 metres (6ft) away from other people
- Wash your hands for 20 seconds as soon as you get home
The situation is changing often so please check on the NHS website for the latest information on what everyone should be doing and what to do if you have symptoms (a high temperature and/or a new continuous cough).
For any medical emergency treatment please ring NHS 111 Service.
NHS Walk-in Centres will continue to operate daily between 8am–8pm, with the exception of the city centre one on Hanover Street. However, people need to call first on 0300 100 1004 to arrange an appointment.
You can also visit www.111.nhs.uk, or call NHS 111 if you don’t have online access, 24 hours a day.
Anyone with coronavirus symptoms - a high temperature or a new, continuous cough – who needs medical advice, should use the dedicated NHS 111 coronavirus service online at: www.111.nhs.uk/COVID-19. You should only call NHS 111 for this if you can’t get help online, as their phone lines are very busy at this time.
If someone is seriously ill or injured and their life is at risk, people should call 999 immediately, especially if they think that they or someone else is having a heart attack or stroke – every second counts with these conditions.
For more information, visit: https://www.liverpoolccg.nhs.uk/health-and-services/coronavirus-information/
Advice for People at Higher Risk
You may be at high risk from coronavirus if you:
- have had an organ transplant
- are having certain types of cancer treatment
- have blood or bone marrow cancer, such as leukaemia
- have a severe lung condition, such as cystic fibrosis or severe asthma
- have a condition that makes you much more likely to get infections
- are taking medicine that weakens your immune system
- are pregnant and have a serious heart condition
Advice for people at high risk is to stay at home at all times and avoid any face-to-face contact for a period of at least 12 weeks. Find out more about additional action for vulnerable people by reading this guidance.
Getting Help to Stay at Home – with or without symptoms
Staying at home will slow the spread of the virus, help the NHS to cope and save lives. Ask family, friends and neighbours to get what you need such as shopping or prescriptions, and use online services. Liverpool City Council has volunteers geared up to support people too, so you can also call Liverpool City Council on 0151 233 3066 from 8am to 6pm, seven days a week or request help online.
Liverpool City Council also want to identify more volunteers. If you are free to offer to help someone the number is 0151 233 3068 or register to volunteer online.
Getting Medical Help
If you need medical help not related to coronavirus, do not go to places like a GP surgery, pharmacy or hospital in person.
For health information and advice, please use these internet and phone options:-
- The NHS website to check symptoms and for health advice
- Your GP surgery website ( use this link to find it ) and use their online support where possible.
- For same-day medical help, use the NHS 111 online service. Call 111 if you're unable to get help online.
- For life-threatening emergencies, call 999 for an ambulance.
Healthwatch Liverpool Focus Group: Liverpool GP services now and in the future
When: Tuesday 30 March, 10.30am-12.15pm
Where: Online using Zoom
How do I take part: Please follow the link: https://www.healthwatchliverpool.co.uk/event/2021-03-30/gp-services-focus-group and click on the ‘register’ button. We will send you a Zoom link the day before the focus group.
In the past year we have seen lots of changes to health and social care services because of the Covid-19 pandemic. The number of face to face appointments has been substantially reduced, and many more GP and practice nurse appointments now take place online or by phone.
We would like to hear about your experiences of GP services during the pandemic. What do you think has gone well, what could be improved, and what would you like to see in the future? Has the pandemic made it more difficult for you to contact and/or see a GP, or has it made it easier? Have you contacted your GP surgery when you needed to, or have you been hesitant to get in touch?
Any questions and feedback we receive will be passed on –without your name- to Liverpool Clinical Commissioning Group (CCG) and/or NHS England. We will also write a short report about the focus group which will be published on our website, and sent to Liverpool CCG, NHS England, and Healthwatch England.
If you can’t be there on 30th March, but would still like to ask a question or leave feedback, please contact us on firstname.lastname@example.org, fill in a ‘Have your say’ form: https://www.healthwatchliverpool.co.uk/have-your-say, or call us on 0300 77 77 007 and leave a message.
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